Yuvavi POS

Data Deletion Instructions

Yuvavi POS — Indore, Madhya Pradesh, India

Last updated: 24 September 2026

This page is provided for Meta App Review and user requests. The same instructions are part of our Privacy Policy (Section 9 — Data deletion). Also see our Terms of Service.

You can delete data we hold about you or your business — including Meta (Facebook / Instagram) Platform Data and optional Google / WhatsApp connection data — by following these steps. Deletion removes data from our systems; it does not create any right to a refund, credit, or cash payment.

Step 1 — Disconnect Facebook / Instagram

  1. Sign in at https://pos.yuvavi.ai
  2. Open Social → Connected accounts (or the equivalent Social Hub screen)
  3. For each Facebook Page or Instagram Business account, choose Disconnect

This revokes our access tokens and stops new collection from Meta for those assets.

Step 2 — Remove the app in Meta (recommended)

On Facebook: Settings & privacy → Settings → Apps and Websites → remove Yuvavi POS (or the app name shown). If Meta offers an in-product data-deletion request for the app, submit it; we process verified requests under this policy and our Privacy Policy.

Step 3 — Disconnect Google / WhatsApp (if used)

  1. Google Business Profile: disconnect the location in Social Hub / Google settings in the product, and revoke access in your Google Account → Security → Third-party access if listed.
  2. WhatsApp Business: disconnect the number / WABA link in Social Hub or WhatsApp settings in the product so we stop receiving new webhook/events.

Step 4 — Request deletion of your Yuvavi POS account / stored data

  1. Email privacy@yuvavi.ai (or support@yuvavi.ai)
  2. Subject: Data deletion request — Yuvavi POS
  3. Include: legal/business name, registered phone or email, restaurant id if known, and scope (Meta only / Google only / WhatsApp only / full account)

We confirm receipt after identity verification and complete verified deletion or anonymisation within 90 days, except where Indian tax, accounting, dispute, fraud-prevention, or other law requires longer retention of limited records.

What we delete

  • Account and restaurant profile data you provided to us
  • OAuth / API tokens and social channel connections
  • Cached posts, comments, insights, and media metadata from Meta and other connected platforms
  • WhatsApp conversation/media we store for your inbox (where in scope of the request)
  • Tenant operational data as applicable to a verified full-account request

Minimal billing, tax, security, and legal records may be retained as required by law. Deletion of data does not entitle you to any refund, credit, compensation, or cash payment under our Terms or Cancellation & Refund Policy.

Full policy: Privacy Policy · Cancellation & Refund Policy

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